Frequently Asked Questions
Find answers to common questions about our cab services
Are you a licenced company?
Yes. We are licenced by the public carriage office under Labour department of karnataka
Is your service available day and night?
Yes. We operate 24 hours 7 days a week, all through the year.
How do I book a Cab?
You can book a cab either through Phone or Website, To book through phone please call 08884150555 , To book a cab through the website, visit our home page: www.shivacabs.in
Do I have to pay toll charge when I travel ?
Yes, you will be paying 'Toll charge'- at the actual,, when you are crossing the toll post while travelling, However, in case you have booked a cab & the cab is crossing the toll post while coming to pick you up, then you need not pay the toll charges.
How do I pay after the completion of my trip?
we accepts both Cash and Cashless payments i.e. you can pay via Cash as well as via internet banking after completion of your trip
Do I need to pay any extra amount apart from the one listed here on website?
No, the amount listed is the final amount you need to Pay. Our quotes are completely transparent and we list all the applicable charges upfront.
Can i make a booking for a round-trip with shiva cabs ?
shiva cabs specializes in inter-city transportation and focuses specifically on providing quality service at fair prices. You can make reservations on our platform (web, phone) for one-way, round-trip or multi-city trips.
Can I smoke in the car?
No. We operate a strict no smoking policy in all our vehicles.
Do you provide A/C cars?
We provide only A/C cars. The A/C is always working condition. The only exception is for trips to hilly regions where the A/C should be turned off to prevent overload on the car engine.
How can I cancel my booking?
You may cancel your booking at anytime. Bookings cancelled within 24hours of pickup time will include a cancellation fee that will be charged to your account. If you cancel your booking before 24 hours before your pickup time, the booking may be cancelled at free of cost.
What car categories do you provide?
Economy - includes models like Indica and Indigo Compact cars - includes models like Etios, D'zire Family Lux - Innova Additional services like tempo traveller or buses are available.
How many people can travel per taxi?
Our seating configurations are listed when you are making a reservation.
What if I have a lot of luggage to be carried during the journey?
When making the reservation, please be clear on your requirements. We mention the number of passengers, and also the number of luggage.
Left something in the cab?
Don't worry give us a Call at 08884150555 as soon as possible and we will try and locate your item.
Is there any facility for recharging laptops and mobiles?
Yes, such facility is provided.
I don't have a credit card. Can I still buy a bus ticket?
Sure you can. You can call us and book your bus ticket over the phone or approaching our offices
What are the advantages you would get renting a car from us?
We provide quality rental services at competitive rates. We have friendly and efficient staff to help.
How do we ensure your on-road safety?
For on-road safety, we provide cars which are clean, well maintained cars and hire only courteous and experienced chauffeurs well versed with the routes of the trip.